Terms of service
Updated January 2, 2022
Agreement to Terms of Use
The following Terms of Use (“Terms” or “Agreement”) govern your access to and use of STR8
d/b/a STR8’s (“Company”) website, and all other services we provide (hereinafter the
“Services”). Your use of the Services constitutes your agreement to be bound by all terms. If you
disagree with one or more of these terms or find them unacceptable in any way, including
without limitation the indemnity and arbitration provisions, please do not agree to these Terms or
use the Services.
This Agreement is divided into two parts. Part One explains all of the terms that govern your use
of the Services. Part Two contains additional legal terms, including provisions that limit our
liability to you and require individual arbitration for any potential legal dispute. To use the
Services, you must accept all of the terms of this Agreement.
The Company is not a provider of medical or dental services. This Agreement does not apply to
the professional relationship that you may establish with dentists who prescribe Company’s
products (referred to collectively as the “Dental Network”).
2. Changes to Terms of Use
We have the right to change or add to the terms of this Agreement at any time by posting the
amended Terms on Company’s website. Any use of the Services after our publication of any
such changes shall constitute your acceptance of the Terms as modified. However, any Dispute
that arose before the modification shall be governed by the Terms (including the binding
individual arbitration clause) in place when the Dispute arose.
Part One: Terms Governing Use of the Website and Services
3. Emergencies
THIS WEBSITE IS NOT AN EMERGENCY-RESPONSE OR EMERGENCY-MONITORING
SERVICE AND ANY PERSON WHO IS AWARE OF AN EMERGENCY SITUATION OR
BELIEVES THAT A PERSON MAY BE AT RISK OF INJURY OR DEATH OR WHO MAY
HARM THEMSELVES OR ANOTHER PERSON SHOULD DIAL “911” OR AN
APPROPRIATE EMERGENCY RESPONDER. COMPANY IS UNDER NO OBLIGATION
TO MONITOR OR RESPOND TO COMMUNICATIONS MADE TO THIS WEBSITE.
4. Age Limitations
This website and the Services are intended and only suitable for individuals 18 years of age and
above. Some of the content on this website may not be appropriate for children. Children under
the age of 13 are not permitted to use this website. We strongly recommend that children
between the ages of 13 and 17 ask their parent’s or guardian’s permission before viewing our
website. Company hereby disclaims all liability for use by individuals under the age of 18.
5. Information on this Website is Not Professional Advice
All data, information, text, graphics, links, and other material on this website and information
contained on or in any product packaging or labels (collectively, the “Educational Content”) are
provided as a convenience to our website visitors and customers. The Educational Content
provided is for general informational and educational purposes only; it is not intended to serve as
dental or other professional health advice and is not to be used for diagnosis or treatment of any
condition or symptom. Educational Content does not constitute the provision or practice of
dentistry or professional health care advice or service; use of the Services does not create a
doctor-customer relationship with Company.
You should consult a dentist or other qualified health care provider regarding any specific
questions you may have. Educational Content is not exhaustive and does not cover all
orthodontic or dental treatments and conditions, nor is it intended to replace the advice of an
orthodontist, dentist, or other medical professional. You should never disregard professional
advice or delay in seeking treatment based on the Educational Content or other websites linked
to or from this website.
6. Restricted Use
You may use this website only to the extent that you obey all laws, rules, and regulations
applicable to your use of this website. Our Services are intended for personal use only and may
not be used in connection with commercial endeavors, unless otherwise permitted by written
agreement. This website is hosted inside the United States and is intended for users located in the
United States.
7. Suspension or Termination of Use
Your failure to follow the requirements of this Agreement may result in suspension or
termination of your access to the Services, without notice, in addition to other remedies available
to Company. Company reserves the right to terminate, without notice, any user’s access to or use
of the Services for any reason.
8. Your Privacy
Upon acceptance of these Terms you confirm that you have read, understood, and accepted
Company’s Online Privacy Policy.
9. Registration
Registration is not required to view certain content on the website. However, to use some parts of
the website and Services you may be required to register and provide certain information about
yourself, including your e-mail address and password (“Credentials”). If you become a registered
member of the website, you accept responsibility for all activities that occur under your
registration account. You agree to provide true, accurate, complete, and correct information at
the time of registration, and to promptly update this information as needed so that it remains true,
accurate, complete, and correct. You should keep your Credentials private and not share your
Credentials with anyone else. You are responsible for maintaining the confidentiality of your
Credentials. If you believe someone has accessed the website using your Credentials without
your authorization, e-mail us immediately at info@str8oralcare.com.
10. Transactions
If you wish to purchase products or services described or linked to on the website (each such
purchase, a “Transaction”), Company or the third-party provider of the product or service will
request certain information from you that is applicable to your Transaction, including, without
limitation, credit card and other payment and shipping information. You understand that, if any
such information is provided to Company, then Company shall treat any such information in the
manner described in our Online Privacy Policy. By supplying such information, you grant
Company the right to provide such information to third parties for purposes of facilitating the
completion of Transactions initiated by you or on your behalf. You agree to pay all charges
incurred by you or any users of your membership account or credit card (or other applicable
payment mechanism) at the price(s) in effect when such charges are incurred, including, without
limitation, all shipping and handling charges. You shall also be responsible for paying any
applicable taxes relating to your purchases. YOU REPRESENT AND WARRANT THAT YOU
HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT
MECHANISM USED IN CONNECTION WITH ANY TRANSACTION.
Descriptions or images of, or references to, products or services on the website do not imply
Company’s endorsement of such products or services. We reserve the right, without prior
notification, to change such descriptions or references, to limit the order quantity on any product
or service and/or to refuse service to you. Verification of information applicable to a purchase
may be required prior to Company’s acceptance of any order. Price and availability of any
product or service are subject to change without notice. Company is not responsible for errors in
the prices or descriptions of any product or service. Refunds and exchanges shall be subject to
Company’s and/or any applicable third party’s refund and exchange policies in effect at the time
of the applicable Transaction. Current rates for any product or service available through the
website may be obtained by sending an email to: info@str8oralcare.com.
Transactions with Company will result in electronic communications to you at the e-mail address
that you provide regarding your order purchase amount and shipment notification. By making a
purchase, you consent to these communications from us. These communications are not
encrypted but any subsequent communications through the customer portal will be encrypted.
10.1 Restrictions
Purchasing products or services described or linked to on the website (each such purchase, a
“Transaction”), may be subject to restrictions on discounts, promotions, contests, or regularly
priced items. Such restrictions may include discounts when used with certain method of
payments, financing, or payment plans such as STR8Pay, timing of discount period, or pre-
determined time or dates required in order to fulfill your obligations as a customer. We reserve
the right, without prior notification, to change such descriptions, restrictions, or references to
limit the order quantity upon any product or service.
11. Subscriptions
If you purchase a subscription for repeated deliveries or other ongoing services by the Company
(“Service Subscription”), then you hereby authorize the Company and its service providers to bill
your credit card for the amounts and at the intervals described on our Service (or at
approximately those intervals, to accommodate for holidays and other irregularities) until you
terminate your Service Subscription, until the end of the Service Subscription period, or
indefinitely if you decide to purchase an open-ended Service Subscription. In cases where your
credit card expires, is canceled, is over the limit, or is otherwise declined for any reason, we will
not continue to deliver products or renew your Service Subscription until your account and
payment information is renewed. We may, but are not obligated to, contact you to notify you of
the issue through reasonable methods identified in this privacy policy, including SMS short code
messaging, electronic mail, telephone, mail, etc.
When you purchase a Service Subscription, you will be able designate the frequency of
deliveries for specific products, as well as the pre-paid period of the overall subscription (e.g.,
three (3) month subscription for one delivery per month, one (1) year subscription for four (4)
deliveries each month during that year, etc.).
At the expiration of the pre-paid period of your Service Subscription, your Service Subscription
will automatically renew at the frequency referenced on your subscription page (or if not
designated, then monthly) and you will be charged applicable subscription and delivery fees until
you cancel your subscription, or we terminate it. Prior to the renewal, you will receive reminders
about the renewal and the renewal policies. Whether you accepted auto-renewal or continuous
service online, over the phone, or in another manner consistent with STR8 practices, you will be
allowed to terminate the auto-renewal or subscription service online, as well as any other method
convenient to you. You may cancel your subscription at any time by emailing
info@str8oralcare.com or using the manage subscription feature on your account settings.
We reserve the right to adjust pricing for any subscription in any manner and at any time as we
may determine in our sole and absolute discretion. Except as otherwise expressly provided for in
this Agreement, any price changes to your Service Subscription will take effect on the next
renewal date.
12. Agreement to Single-Arch Treatment Policy
When your dental history and oral health are evaluated by our team of dentists, they will make a
ruling on whether we are able to safely and successfully align your teeth. If they determine that
we can safely align the upper teeth but not the lower teeth or align the lower teeth but not the
upper teeth, we will create a treatment plan for only one arch of teeth. This single-arch plan will
be shown in the 3D model displayed in your STR8 Account Center. If shown in the 3D model,
you acknowledge and agree that you will only receive aligners for one arch.
13. Social Media and Online Communities
Company may provide you opportunities to share information on third party social media sites or
platforms such as Facebook, Instagram, LinkedIn, Twitter, Google+, or other similar sites
(collectively, “Social Media Sites”). Company may also provide you opportunities to participate
in online communities on such Social Media Sites and may host discussion boards, chats, and
other forums on this website. For example, you may use your Instagram handle and tag your
photos and postings (“Tagged Content”) with hashtags that we may provide from time to time in
order to submit your Tagged Content for potential use on our website. If you post Tagged
Content with hashtags as we may provide from time to time, your activity and participation is
governed by these Terms. Additionally, you remain responsible for your compliance with other
applicable terms and conditions such as those of Instagram or other Social Media Sites. Without
limitation of any other obligations, you agree that you will be respectful of others and their
privacy and will not submit photos of others without their express permission.
If you participate in Company online community, discussion board or other forum, you agree
that anything you submit is being provided by you voluntarily, on a non-confidential basis, and
without any compensation due to you and you grant Company a perpetual, worldwide, royalty-
free, transferable, and sub-licensable, right and license to use, copy, distribute, modify, create
joint and derivative works, your content, postings and Tagged Content in any form or format.
You further agree that (a) you will not post, transmit, or link to any material, websites, Tagged
Content or other information or content that is libelous, defamatory, false, obscene, indecent,
lewd, violent, abusive, threatening, harassing, discriminatory, or an expression of political or
hate speech; (b) you may only post, upload or transmit photos or materials for which you have
the copyright or other permission to distribute electronically citing the original source; (c) you
may not violate, plagiarize, or infringe on the rights of third parties, including copyright,
trademark, trade secret, privacy, personal, publicity, moral or proprietary rights; (d) you agree
that any Tagged Content or materials you post or upload will be owned by you or be in the
public domain; (e) you may not intentionally post, create, upload or transmit any software or
other material that contains a virus or other harmful code or device; (f) you may not solicit other
users, or distribute advertising, for products or services through the website, distribute chain
letters or messages, mass mailings or bulk email or other bulk messages, or gather email
addresses for the purpose of sending bulk email or other messages to other users of the website;
(g) if you choose to submit Tagged Content or post items in public or “chat” portions of the
website, such material, information, photographs, and other information you post in these public
or group areas is available to the other individuals using website and Company does not warrant,
guarantee or otherwise take steps to prevent other users from copying, displaying, uploading,
transmitting or otherwise using your material, information, photographs or other information for
any purpose whatsoever; (h) you will always use caution in posting personally identifying
information, and never exchange personal financial information, address, phone numbers or
other personal information; (i) you will not post any material that violates any law or regulation;
(j) you will not impersonate any other person or use the identity of some other living person; and
(k) your postings will truthfully reflect your own experience.
Company may terminate or restrict your access to any Company online community, including
access through the website.
14. Selection and Removal of Tagged Content
Company will review Tagged Content and select certain Tagged Content for posting on our
website; we make no guarantee that your Tagged Content will be posted. Notwithstanding the
foregoing, you remain fully responsible and liable for your Tagged Content and its compliance
with these Terms, other applicable terms of use and applicable laws. If your Tagged Content is
posted to our website, you may request removal of your Tagged Content by marking it as
“private” in your Social Media Site account or by emailing us at:info@str8oralcare.com.
15. Monitoring
We have no obligation to monitor any related websites, chats, discussion boards or any other
materials that you or third parties transmit or post on or to the website or related websites, if any.
However, you acknowledge and agree that we have the right (but not the obligation) to monitor
the website, discussion boards, the chats, and the materials you transmit or post; to alter or
remove any such materials (including, without limitation, any posting to a chat or discussion
board); and to disclose such materials and the circumstances surrounding their transmission to
any third party in order to operate the website properly, to protect ourselves, our sponsors, and
our other clients and visitors, and to comply with legal obligations or governmental requests.
16. SMS Short Code Terms & Conditions
By providing Straight Smile with your mobile phone number, you agree that we may use your
number to provide you important transactional SMS information and updates about your
application process, inquiries, orders, and treatment through five-digit SMS short codes. These
messages, including the number of messages and their individual size will vary per user based on
various factors, including the level of assistance required by you to complete the process, the
evaluation of your specific needs at the stages of service, and the length of treatment you
experience. Carriers are not liable for delivered or undelivered messages
a) Mobile User Opt Out and Assistance
You may discontinue text service at any time by replying “STOP” to any SMS message you
receive from St8. This will unsubscribe from future SMS updates. You may also seek
assistance by replying “HELP” to access a member of Straight Smile’s team or you can call our
support team at +1.866.765.2327.
b) Mobile User Fees
Str8 does not charge any of its users additional fees to send or receive text messages.
Nevertheless, your mobile carrier may charge fees for these same messages, and your message
and data rates with your mobile carrier may apply.
c) U.S. Mobile Carriers Supported
Str8 supports the following mobile carriers: AT&T, Sprint, T-Mobile®, Verizon
Wireless, Metro PCS, Nextel, Virgin Mobile, U.S. Cellular®, ACS Wireless, All West Wireless,
Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati
Bell, Cricket Wireless Dobson, Cellular One of East Central Illinois, Appalachian Wireless,
Farmer’s Mutual Telephone Company, General Communications, Golden State Cellular, PC
Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita,
nTelos, Revol, Silver Star PCS (God Star), Snake River PCS, South Central, Syringa, Thumb
cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. The wireless
carriers are not liable for delayed or undelivered message. Straight Smile will similarly not be
liable for any delays in the receipt of any SMS messages connected with our SMS system.
Delivery of SMS messages is subject to effective transmission from your wireless service
provider/network operator.
d) SMS Privacy
Str8 respects your privacy. We will only use the information you provide to transmit
text messages to you. Nonetheless, we reserve the right at all times to disclose any information as
necessary to satisfy any law, regulation or governmental request, to avoid liability, to protect our
rights or property. Text messages through your wireless carrier / service provider are not secure
messages through encryption or similar technology, and therefore you should take care to include
only the content you wish to share in the texts to Straight Smile’s customer care partners. For
more questions about your privacy and Straight Smile’s commitment to you, you can view our
Online Privacy Policy.
17. Copyright Notice
This website is owned and operated by Company. The entire contents and design of the site are
protected by U.S. and international copyright law. All rights regarding the website and materials
contained on the website are either owned by Company, are licensed to it, or are used with
permission. Company and its licensors retain and reserve all proprietary rights to the contents of
this website.
You may not copy, republish, upload, post, display, transmit, or frame any of these materials
without prior written consent from Company. You may link to, view, download, use, display and
print a single copy of the materials found on this website only for personal, noncommercial, and
informational purposes as long as: (1) you do not alter or modify the materials in any way; (2)
you include all applicable copyright, trademark and other notices and disclaimers; and (3) you do
not use the materials in a way that suggests an association with Company or an affiliated entity.
All such copies must include, at a minimum, the following copyright notice: “Copyright ©
[2019] STR8. All rights reserved.” Any other use of the website or the information contained
here is strictly prohibited. Company may terminate the above license at any time for any reason.
If you breach any of these terms your license terminates immediately and automatically and
without notice. Upon the termination of this license you must stop using this site, including all
content, and return or destroy all copies, including electronic copies, of the content in your
possession or control.
18. Copyright Infringement – DMCA Notice
The Digital Millennium Copyright Act (the “DMCA”) provides remedies for copyright holders
who believe in good faith that material appearing on the Internet infringes their rights under
copyright law. If you believe in good faith that content or material on this website infringes a
valid copyright owned by you, you (or your agent) may send Company a notice requesting that
the material be removed, or access to it blocked. This request should be sent
to:info@str8oralcare.com.
The notice must include the following information: (a) a physical or electronic signature of a
person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed; (c) identification of
the material that is claimed to be infringing or the subject of infringing activity; (d) the name,
address, telephone number, and email address of the complaining party; (e) a statement that the
complaining party has a good faith belief that use of the material in the manner complained of is
not authorized by the copyright owner, its agent or the law; and (f) a statement that the
information in the notification is accurate and, under penalty of perjury, that the complaining
party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe in good faith that a notice of copyright infringement has been wrongly filed
against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices
must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-
notices with respect to the website should be sent to the address above.
19. Trademark Notice
Company names and logos and all related product and service names, design marks, and slogans
are the trademarks or service marks of Company. All rights are reserved. You are not authorized
to use any Company name or mark in any advertisement, publicity or in any other commercial
manner without prior written consent of Company. All other trademarks appearing on the
website are the property of their respective owners.
20. Security
We have implemented technical and organizational measures designed to secure your personal
information from accidental loss and from unauthorized access, use, alteration or disclosure.
However, we cannot guarantee that unauthorized third parties will never be able to defeat those
measures or use your personal information for improper purposes. You acknowledge that you
provide your personal information at your own risk.
Part Two: Additional Legal Terms
21. Representation and Warranties
You represent and warrant to us that: (a) you are at least eighteen (18) years of age; and (b) your
use of this website will be in compliance with these Terms.
22. No Warranties
USE OF THIS WEBSITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE WEBSITE AND SERVICES ARE PROVIDED
WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-
INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED BY YOU FROM COMPANY OR THROUGH THIS WEBSITE WILL CREATE
ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE
FOREGOING, COMPANY, ANY AFFILIATED COMPANY ENTITY, THEIR
PROCESSORS, PROVIDERS, LICENSORS (AND THEIR RESPECTIVE SUBSIDIARIES,
AFFILIATES, AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND
REPRESENTATIVES) (COLLECTIVELY “COMPANY PARTIES”) DO NOT WARRANT
THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEBSITE
WILL MEET YOUR REQUIREMENTS; THAT THIS WEBSITE WILL BE AVAILABLE AT
ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY
DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THIS WEBSITE IS FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR
OTHERWISE OBTAINED THROUGH THE USE OF THIS WEBSITE IS DOWNLOADED
AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE
TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.
COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME
RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY
A THIRD PARTY THROUGH THIS WEBSITE OR ANY HYPERLINKED WEBSITE OR
SERVICE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND
COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY
TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR
SERVICES.
23. Indemnity
BY VISITING THIS WEBSITE, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD
HARMLESS COMPANY, AND COMPANY PARTIES FROM AND AGAINST ALL
CLAIMS, ACTIONS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENTS, COSTS,
LOSSES, DAMAGES, TAX ASSESSMENTS, PENALTIES, INTEREST AND EXPENSES
(INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES) ARISING
OUT OF ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY, PUNITIVE OR ANY OTHER CLAIM YOU MAY INCUR IN CONNECTION
WITH YOUR USE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY
CLAIMS FOR DEFAMATION, VIOLATION OF PUBLICITY OR PRIVACY, COPYRIGHT
OR TRADEMARK INFRINGEMENT RESULTING FROM YOUR SUBMISSIONS OF ANY
CONTENT, TAGGED CONTENT OR OTHER MATERIALS, ANY ECONOMIC HARM,
LOST PROFITS, DAMAGES TO BUSINESS, DATA OR COMPUTER SYSTEMS, OR ANY
DAMAGES RESULTING FROM RELIANCE ON ANY CONTENT OR RESULTING FROM
ANY INTERRUPTIONS, WORK STOPPAGES, COMPUTER FAILURES, DELETION OF
FILES, ERRORS, OMISSIONS, INACCURACIES, DEFECTS, VIRUSES, DELAYS OR
MISTAKES OF ANY KIND, EVEN IF YOU HAVE PREVIOUSLY ADVISED COMPANY
OF THE POSSIBILITY OF SUCH CLAIM.
24. Limitation of Liability and Damages
THE USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND ANY
OF ITS SERVICES IS TO STOP USING THE WEBSITE OR SERVICE. YOU AGREE THAT
UNDER NO CIRCUMSTANCE SHALL ANY OF COMPANY PARTIES BE LIABLE FOR
ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE
OR THE MATERIALS ON THIS WEBSITE. THIS PROTECTION COVERS CLAIMS
BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER
LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES AND CLAIMS OF ANY
TYPE INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL,
INCIDENTAL, RELIANCE, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE
DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES
RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.
25. Disputes
If a dispute of any kind arises, we want to understand and address your concerns quickly and to
your satisfaction. Please contact us atinfo@str8oralcare.comwith any dispute. If we cannot
resolve your concerns, we agree to an informal and inexpensive dispute resolution process
requiring individual arbitration. “Disputes” between you and Company, including Company
Parties, are defined for the purposes of these Terms to include any claim, controversy, or dispute
(whether involving contract, tort, equitable, statutory, or any other legal theory) between you and
Company including, but not limited to, any claims relating in any way to these Terms (including
its breach, termination, or interpretation), any other aspect of our relationship, Company
advertising, and any use of Company services.
26. Binding Individual Arbitration
You and Company agree to arbitrate all Disputes. Arbitration is more informal than a lawsuit in
court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be
decided by a neutral arbitrator who has the power to award the same damages and relief that a
court can. ANY ARBITRATION UNDER THIS AGREEMENT WILL BE ONLY BE ON A
INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY
GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT
PERMITTED, AND YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE
DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS ACTION AGAINST
COMPANY. If any provision of this arbitration agreement is found unenforceable, the
unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced
(but in no case shall there be a class arbitration). All Disputes shall be resolved finally and
exclusively by binding individual arbitration with a single arbitrator administered by ADR
Services, Inc. according to this provision and the applicable arbitration rules for that forum.
Consumer claimants (individuals whose transaction is intended for personal, family, or
household use) may elect to pursue their claims in their local small-claims court rather than
through arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, fully applies. If you are a
consumer bringing a claim relating to personal, household, or family use, any arbitration hearing
will occur within the county or parish where you reside. Otherwise, any arbitration hearing will
occur in Los Angeles County, California, or another mutually agreeable location, or a location
ordered by the arbitrator. The arbitrator’s award shall be binding on the parties and may be
entered as a judgment in any court of competent jurisdiction. If you prevail on any claim for
which you are legally entitled to attorney’s fees, you may recover those fees from the arbitrator.
For any claim where you are seeking relief, Company will not seek to have you pay its attorney’s
fees, even if fees might otherwise be awarded, unless the arbitrator determines that your claim
was frivolous. For purposes of this arbitration provision, references to you and Company also
include respective subsidiaries, affiliates, agents, employees, predecessors, successors, and
assigns.
27. Jurisdiction
Information provided on Company’s website is not targeted to users in any particular locality nor
is it intended to constitute the doing of business in any jurisdiction.
This website is a service provided by Company and does not constitute any contact with any
jurisdiction outside the State of California, U.S.A. Use of this website is prohibited in any
jurisdiction having laws that would void this Agreement in whole or essential part or which
makes accessing the website illegal. Users in such jurisdictions visit and use this website entirely
at their own risk. Note: the essential parts of this Agreement include, without limitation, the
exclusive remedy provisions and the warranty disclaimers.
This Agreement is entered into and performed in the State of California, United States of
America. It is governed by and shall be construed under the laws of California, exclusive of any
choice of law or conflict of law provisions.
28. Requests for Information
If you contact Company and request information about our programs or services, we will use
your email or postal address to provide the information you requested. You agree that we may
use and share information you provide us as described in our Online Privacy Policy.
29. Limitation on Time to Initiate a Dispute
Unless otherwise required by law, an action or proceeding by you relating to any Dispute must
commence within one year after the cause of action accrues.
30. Links to Other Websites
Company website may contain links to third party websites as a convenience to you. The
inclusion of any website link does imply an approval, endorsement, or recommendation by
Company. You agree that you access any such website at your own risk, and that the site is not
governed by the terms and conditions contained in these Terms. Company expressly disclaims
any liability for these websites. Please remember that when you use a link to go from our website
to another website, our OnlinePrivacy Policyis no longer in effect. Your browsing and
interaction on any other website, including those that have a link on our website, is subject to
that website’s own rules and policies.
31. Downloadable Files and Email
Company cannot and does not guarantee or warrant that email or files available for downloading
from its website will be free of viruses or other code that may contaminate or destroy data on
your computer. You are responsible for implementing sufficient protective procedures and
checks to maintain the accuracy of your data for maintaining a data back-up or other means for
the reconstruction of any lost data. Company does not assume any responsibility or risk for
damage to your computer or its files related to your use of the website or Services.
32. Notice for California Users
If you have a question or complaint regarding the Services provided to you by Company please
contact us at info@str8oralcare.com to receive further information regarding the Services or to
resolve the complaint. You may also contact the Complaint Assistance Unit of the Division of
Consumer Services of the Department of Consumer Affairs by telephone at (800) 952-5210 or
TDD (800) 326-2297, or in writing at Department of Consumer Affairs, Consumer Information
Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834.
33. Assignment
You may not assign any rights or obligations under this Agreement without Company’s prior
written consent. Company may assign all or part of this Agreement.
34. Survival
All sections of this Agreement which, by their nature are designed to survive expiration or
termination of this Agreement, including but not limited to indemnity and limitation of liability
clauses, shall survive.
35. Waiver
No waiver of any of these terms shall be deemed a further or continuing waiver of such term or
condition or any other term or condition.
36. Notices
You agree that we may provide any and all notices to you by e-mail, telephone, fax, as well as by
any other method.
37. Severability
If any of the provisions of this Agreement are held unenforceable by a court or other tribunal of
competent jurisdiction, then those provisions shall be limited or eliminated to the minimum
extent necessary to allow the remainder of this Agreement to retain its full force and effect.
38. Entire Agreement; Amendment
This Agreement constitutes the entire agreement between you and Company applicable to its
subject matter. It may not be modified except as described elsewhere in this Agreement.
39. Conflicting Terms
Anything on the website inconsistent or in conflict with the terms of this Agreement is
superseded by the terms of this Agreement.
40. Contact Information
Please contact us with any questions or concerns regarding this Agreement at:
Phone: 866-550-5371
Email: info@str8oralcare.com
Part Three: Additional Promotion Terms
41. (Insert Promo Codes)
$250 OFF Aligners offer: Offer only valid with aligner treatment plan purchase. Offer cannot be
combined with any other sale, promotion, deal, discount, code, coupon, and/or offer. May not be
redeemed when using STR8Pay™ monthly payment plans. Limit one (1) per customer. Holds no
cash value. Discount only applies if a complete STR8 Impression Kit is postmarked by the
United States Postal Service (USPS) on or before December 10, 2021 at 11:59pm PST.
$150 OFF Aligners offer: Offer only valid with aligner treatment plan purchase. Offer cannot be
combined with any other sale, promotion, deal, discount, code, coupon, and/or offer. May not be
redeemed when using STR8Pay™ monthly payment plans. Limit one (1) per customer. Holds no
cash value. Discount only applies if a complete STR8 Impression Kit is postmarked by the
United States Postal Service (USPS) between December 11, 2021 at 12:00am and December 17,
2021 at 11:59pm PST.
$100 OFF Aligners offer: Offer only valid with aligner treatment plan purchase. Offer cannot be
combined with any other sale, promotion, deal, discount, code, coupon, and/or offer. May not be
redeemed when using STR8Pay™ monthly payment plans. Limit one (1) per customer. Holds no
cash value. Discount only applies if a complete STR8 Impression Kit is postmarked by the
United States Postal Service (USPS) on or after December 18, 2021 at 12:01am PST.
Part Four: Apple Product Sweepstakes Official Rules
42. Who Can Enter
1.To be eligible to participate in this giveaway, entrants must be U.S. residents.
2.Employees of STR8 and immediate family members are ineligible. The term “immediate
family” includes spouses, grandparents, parents, siblings, children and grandchildren.
3.Business accounts, including influencers (and their immediate family) who already have a
working relationship with STR8 are ineligible.
43. How to Enter
1.Entry online
a. No purchase is necessary to enter. Only one entry allowed per person.
b. An entry consists of
i. Purchasing an Impression kit from STR8 between 12:01 am PST
Wednesday December 8th, 2021 through 11:59 pm PST Friday December
10th, 2021.
ii. OR Submitting a request via this link:
https://just.STR8me.com/stockingstuffer
iii. No mechanically or digitally reproduced or completed entries will be
accepted.
c. By entering, entrants represent and warrant their entry does not violate the rights of any
third parties. No lewd, nude, crude, or offensive photographs (as determined by STR8 in
its sole and absolute discretion) will be accepted. STR8 reserves the right in its sole and
absolute discretion to disqualify, untag, or hide any entry.
d. The giveaway starts on December 8th, 2021, at 12:01am PST and all entries must be
received by STR8 by 11:59 p.m. PST on December 10th, 2021. STR8 is not responsible
for lost, late, or misdirected entries, printing errors, server unavailability, computer, or any
other electronic malfunction.
e. On May 11th, 2021, three (3) winners will be selected by random drawing from among
valid entries. One winner will be selected from each individual day of the promotion.
Remaining valid entries will not carry over to the next drawing.
44. The Prize(s)
1. Three (3) winners will be selected. That winner will receive a gift card via email for the
value of the item advertised as it appears on Apple.com. Prizes and values as follows:
a. Winner December 8th drawing: Current value of airpods pro $249
b. Winner December 9th drawing: Current value of apple watch series 7, aluminum
case and sport band $399
c. Winner December 10th drawing: Current value of 13” macbook air with 8gb
memory and 256 SSD storage $999
2. Prize does not include taxes, shipping, warranties, or any other expense related to the
winner acquiring the product
3. Winner is responsible for acquiring desired product advertised
4. STR8 is not responsible if the product is unavailable or malfunctions
5. Each winner will be notified via private and public message sent to the individual who
entered the contest. Before claiming the prize, the winner must provide his/her correct
name, address and telephone number to STR8 at the time of notification. Each winner
must sign and return a release and affidavit of eligibility, which must be received within
fourteen (14) days of notification. If a winner is a minor, then the winner’s parents or
guardian must sign a release and affidavit of eligibility before the winner receives his or
her prize. Each winner must show picture identification to claim prizes. STR8 reserves the
right to examine additional identification and may choose to accept or deny awarding the
prize based on the identification presented.
6. If a winner cannot be notified within fourteen (14) days, or does not timely sign and
return the release and affidavit of eligibility, then the prize will be forfeited, and the prize
will be awarded to an alternate winner randomly selected from among remaining valid
entries.
7. There will be no substitutions or cash alternatives for any prize. STR8 has the right to
substitute a prize of similar value. No transfer or assignment of prizes is allowed.
8. Each winner is responsible for paying all local, county, state and federal taxes on prizes
based on the estimated retail value of the prizes as set forth in these rules. Each winner
must complete and sign a Form W-9.
9. Only one prize will be awarded per household.
10. STR8 is not liable if the provider of any part of the prize fails to satisfy its obligations
to furnish its portion of the prize.
11. STR8 is not responsible for any liability arising directly or indirectly from the award or
use of the prize.
12. In claiming your prize, you acknowledge that STR8 has the right to publicize your
name, character, likeness, photograph, voice and the fact that you are the winner for
promotional purposes without financial remuneration.
45. Odds of Winning/Miscellaneous
1. Odds of winning depend on the number of valid entries received.
2. Complete giveaway rules are available at www.STR8me.com.
3. This giveaway is subject to all applicable laws and regulations and is void where
prohibited. STR8 accepts no responsibility or liability in connection with any injuries,
losses or damages of any kind caused by or resulting from the acceptance, possession or
use of any prize awarded hereunder.
4. STR8 cannot be held liable for any lost or stolen entries, prizes, or giveaway
information. STR8 is not responsible for any computer or electronic malfunction, server
unavailability, technological glitch, or human error relating to this giveaway and/or the use
of short-code.
5. STR8 reserves the right to cancel, suspend, and/or modify the giveaway, or any part of
it, if any fraud, technical failure, tampering, computer virus, or other factor, technical or
otherwise, beyond STR8’s reasonable control, impairs STR8’s ability to properly conduct
the giveaway, as determined by STR8 in its sole discretion and subject to any law or
regulation. In such event, STR8 reserves the right, but not the obligation, to award any
applicable prize by random drawing from among the eligible entries received up to the
time of the cancellation, suspension, or modification of the giveaway. Inclusion in such
random drawing shall be the entrant’s sole and exclusive remedy under such
circumstances.
6. By entering this giveaway, each entrant waives any and all claims of liability against
STR8, its parents, subsidiaries and affiliates, and their respective officers, directors,
employees and agents
7. All entrants grant STR8 rights to utilize their names, likeness, and content (including
photos or videos) attached to their contest entry, in future marketing campaigns.
8. Any third party platforms used to submit an entry (collectively, “Social Media”) are not
affiliated with STR8 nor this giveaway. This giveaway is in no way sponsored, endorsed,
or administered by or associated with Social Media.
Part Five: Golden Ticket Promotion
46. Golden Ticket Promotion Official Rules
Definitions
Entrant- author of giveaway submission
Winner- the subject of the submission
Who Can Enter
1. To be eligible to participate in this giveaway, entrants must be U.S. residents.
2. Employees of STR8 and immediate family members are ineligible. The term
“immediate family” includes spouses, grandparents, parents, siblings, children and
grandchildren.
3. Business accounts, including influencers (and their immediate family) who already have
a working relationship with STR8 are ineligible.
How to Enter
1.Entry online
a. No purchase is necessary to enter. Only one entry allowed per person.
b. An entry consists of
i. Purchasing an Impression kit from STR8 between 12:01 am PST
Monday December 20th, 2021 through 11:59 pm PST Saturday
December 25th, 2021.
ii. OR Submitting a request via this link:
https://just.STR8me.com/goldenticket
iii. No mechanically or digitally reproduced or completed entries will be
accepted.
c. By entering, entrants represent and warrant their entry does not violate the
rights of any third parties. No lewd, nude, crude, or offensive photographs (as
determined by STR8 in its sole and absolute discretion) will be accepted.
STR8 reserves the right in its sole and absolute discretion to disqualify, untag,
or hide any entry.
d. The giveaway starts on December 20th, 2021, at 12:01am PST and all
entries must be received by STR8 by 11:59 p.m. PST on December 25th,
2021. STR8 is not responsible for lost, late, or misdirected entries, printing
errors, server unavailability, computer, or any other electronic malfunction.
e. Throughout the dates of the contest, three (3) winners will be selected by
random drawing from among valid entries.
Remaining valid entries will not carry over to the next drawing.
The Prize(s)
1. Three (3) winners will be selected. Each winner will receive a printed card inside
of their Impression Kit indicating that they are a winner of free STR8 treatment.
a. Each winner will receive a free STR8 aligner treatment with a STR8
Protection Plan included Max value = $3,074.
b. The coupon for free treatment is non transferable and expires on June 1,
2022.
c. The coupon can only be used to purchase STR8 treatment for the individual
that the Impression Kit was addressed to. If that individual is not approved by
STR8 for clear aligner treatment, they may request an alternate prize of a $400
Amazon Gift Card delivered by email. The gift card can only be requested
after clinical review of impressions and the individual is not approved for
proceeding with STR8. No refunds and no cash value.
2. Each winner will be notified via private and public message sent to the individual
who entered the contest. Before claiming the prize, the winner must provide his/her
correct name, address and telephone number to STR8 at the time of notification.
Each winner must sign and return a release and affidavit of eligibility, which must
be received within fourteen (14) days of notification. If a winner is a minor, then the
winner’s parents or guardian must sign a release and affidavit of eligibility before
the winner receives his or her prize. Each winner must show picture identification to
claim prizes. STR8 reserves the right to examine additional identification and may
choose to accept or deny awarding the prize based on the identification presented.
3. If a winner cannot be notified within fourteen (14) days, or does not timely sign
and return the release and affidavit of eligibility, then the prize will be forfeited, and
the prize will be awarded to an alternate winner randomly selected from among
remaining valid entries.
4. There will be no substitutions or cash alternatives for any prize. STR8 has the
right to substitute a prize of similar value. No transfer or assignment of prizes is
allowed.
5. Each winner is responsible for paying all local, county, state and federal taxes on
prizes based on the estimated retail value of the prizes as set forth in these rules.
Each winner must complete and sign a Form W-9.
6. Only one prize will be awarded per household.
7. STR8 is not liable if the provider of any part of the prize fails to satisfy its
obligations to furnish its portion of the prize.
8. STR8 is not responsible for any liability arising directly or indirectly from the
award or use of the prize.
9. In claiming your prize, you acknowledge that STR8 has the right to publicize your
name, character, likeness, photograph, voice and the fact that you are the winner for
promotional purposes without financial remuneration.
Odds of Winning/Miscellaneous
1. Odds of winning depend on the number of valid entries received.
2. Complete giveaway rules are available at www.STR8me.com.
3. This giveaway is subject to all applicable laws and regulations and is void where
prohibited. STR8 accepts no responsibility or liability in connection with any
injuries, losses or damages of any kind caused by or resulting from the acceptance,
possession or use of any prize awarded hereunder.
4. STR8 cannot be held liable for any lost or stolen entries, prizes, or giveaway
information. STR8 is not responsible for any computer or electronic malfunction,
server unavailability, technological glitch, or human error relating to this giveaway
and/or the use of short-code.
5. STR8 reserves the right to cancel, suspend, and/or modify the giveaway, or any
part of it, if any fraud, technical failure, tampering, computer virus, or other factor,
technical or otherwise, beyond STR8’s reasonable control, impairs STR8’s ability to
properly conduct the giveaway, as determined by STR8 in its sole discretion and
subject to any law or regulation. In such event, STR8 reserves the right, but not the
obligation, to award any applicable prize by random drawing from among the
eligible entries received up to the time of the cancellation, suspension, or
modification of the giveaway. Inclusion in such random drawing shall be the
entrant’s sole and exclusive remedy under such circumstances.
6. By entering this giveaway, each entrant waives any and all claims of liability
against STR8, its parents, subsidiaries and affiliates, and their respective officers,
directors, employees and agents
7. All entrants grant STR8 rights to utilize their names, likeness, and content
(including photos or videos) attached to their contest entry, in future marketing
campaigns.
8 .Any third party platforms used to submit an entry (collectively, “Social Media”)
are not affiliated with STR8 nor this giveaway. This giveaway is in no way
sponsored, endorsed, or administered by or associated with Social Media. Instagram,
Facebook, and TikTok are released from all claims associated with this promotion.Updated January 2, 2022
Agreement to Terms of Use
The following Terms of Use (“Terms” or “Agreement”) govern your access to and use of STR8
d/b/a STR8’s (“Company”) website, and all other services we provide (hereinafter the
“Services”). Your use of the Services constitutes your agreement to be bound by all terms. If you
disagree with one or more of these terms or find them unacceptable in any way, including
without limitation the indemnity and arbitration provisions, please do not agree to these Terms or
use the Services.
This Agreement is divided into two parts. Part One explains all of the terms that govern your use
of the Services. Part Two contains additional legal terms, including provisions that limit our
liability to you and require individual arbitration for any potential legal dispute. To use the
Services, you must accept all of the terms of this Agreement.
The Company is not a provider of medical or dental services. This Agreement does not apply to
the professional relationship that you may establish with dentists who prescribe Company’s
products (referred to collectively as the “Dental Network”).
2. Changes to Terms of Use
We have the right to change or add to the terms of this Agreement at any time by posting the
amended Terms on Company’s website. Any use of the Services after our publication of any
such changes shall constitute your acceptance of the Terms as modified. However, any Dispute
that arose before the modification shall be governed by the Terms (including the binding
individual arbitration clause) in place when the Dispute arose.
Part One: Terms Governing Use of the Website and Services
3. Emergencies
THIS WEBSITE IS NOT AN EMERGENCY-RESPONSE OR EMERGENCY-MONITORING
SERVICE AND ANY PERSON WHO IS AWARE OF AN EMERGENCY SITUATION OR
BELIEVES THAT A PERSON MAY BE AT RISK OF INJURY OR DEATH OR WHO MAY
HARM THEMSELVES OR ANOTHER PERSON SHOULD DIAL “911” OR AN
APPROPRIATE EMERGENCY RESPONDER. COMPANY IS UNDER NO OBLIGATION
TO MONITOR OR RESPOND TO COMMUNICATIONS MADE TO THIS WEBSITE.
4. Age Limitations
This website and the Services are intended and only suitable for individuals 18 years of age and
above. Some of the content on this website may not be appropriate for children. Children under
the age of 13 are not permitted to use this website. We strongly recommend that children
between the ages of 13 and 17 ask their parent’s or guardian’s permission before viewing our
website. Company hereby disclaims all liability for use by individuals under the age of 18.
5. Information on this Website is Not Professional Advice
All data, information, text, graphics, links, and other material on this website and information
contained on or in any product packaging or labels (collectively, the “Educational Content”) are
provided as a convenience to our website visitors and customers. The Educational Content
provided is for general informational and educational purposes only; it is not intended to serve as
dental or other professional health advice and is not to be used for diagnosis or treatment of any
condition or symptom. Educational Content does not constitute the provision or practice of
dentistry or professional health care advice or service; use of the Services does not create a
doctor-customer relationship with Company.
You should consult a dentist or other qualified health care provider regarding any specific
questions you may have. Educational Content is not exhaustive and does not cover all
orthodontic or dental treatments and conditions, nor is it intended to replace the advice of an
orthodontist, dentist, or other medical professional. You should never disregard professional
advice or delay in seeking treatment based on the Educational Content or other websites linked
to or from this website.
6. Restricted Use
You may use this website only to the extent that you obey all laws, rules, and regulations
applicable to your use of this website. Our Services are intended for personal use only and may
not be used in connection with commercial endeavors, unless otherwise permitted by written
agreement. This website is hosted inside the United States and is intended for users located in the
United States.
7. Suspension or Termination of Use
Your failure to follow the requirements of this Agreement may result in suspension or
termination of your access to the Services, without notice, in addition to other remedies available
to Company. Company reserves the right to terminate, without notice, any user’s access to or use
of the Services for any reason.
8. Your Privacy
Upon acceptance of these Terms you confirm that you have read, understood, and accepted
Company’s Online Privacy Policy.
9. Registration
Registration is not required to view certain content on the website. However, to use some parts of
the website and Services you may be required to register and provide certain information about
yourself, including your e-mail address and password (“Credentials”). If you become a registered
member of the website, you accept responsibility for all activities that occur under your
registration account. You agree to provide true, accurate, complete, and correct information at
the time of registration, and to promptly update this information as needed so that it remains true,
accurate, complete, and correct. You should keep your Credentials private and not share your
Credentials with anyone else. You are responsible for maintaining the confidentiality of your
Credentials. If you believe someone has accessed the website using your Credentials without
your authorization, e-mail us immediately at info@str8oralcare.com.
10. Transactions
If you wish to purchase products or services described or linked to on the website (each such
purchase, a “Transaction”), Company or the third-party provider of the product or service will
request certain information from you that is applicable to your Transaction, including, without
limitation, credit card and other payment and shipping information. You understand that, if any
such information is provided to Company, then Company shall treat any such information in the
manner described in our Online Privacy Policy. By supplying such information, you grant
Company the right to provide such information to third parties for purposes of facilitating the
completion of Transactions initiated by you or on your behalf. You agree to pay all charges
incurred by you or any users of your membership account or credit card (or other applicable
payment mechanism) at the price(s) in effect when such charges are incurred, including, without
limitation, all shipping and handling charges. You shall also be responsible for paying any
applicable taxes relating to your purchases. YOU REPRESENT AND WARRANT THAT YOU
HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT
MECHANISM USED IN CONNECTION WITH ANY TRANSACTION.
Descriptions or images of, or references to, products or services on the website do not imply
Company’s endorsement of such products or services. We reserve the right, without prior
notification, to change such descriptions or references, to limit the order quantity on any product
or service and/or to refuse service to you. Verification of information applicable to a purchase
may be required prior to Company’s acceptance of any order. Price and availability of any
product or service are subject to change without notice. Company is not responsible for errors in
the prices or descriptions of any product or service. Refunds and exchanges shall be subject to
Company’s and/or any applicable third party’s refund and exchange policies in effect at the time
of the applicable Transaction. Current rates for any product or service available through the
website may be obtained by sending an email to: info@str8oralcare.com.
Transactions with Company will result in electronic communications to you at the e-mail address
that you provide regarding your order purchase amount and shipment notification. By making a
purchase, you consent to these communications from us. These communications are not
encrypted but any subsequent communications through the customer portal will be encrypted.
10.1 Restrictions
Purchasing products or services described or linked to on the website (each such purchase, a
“Transaction”), may be subject to restrictions on discounts, promotions, contests, or regularly
priced items. Such restrictions may include discounts when used with certain method of
payments, financing, or payment plans such as STR8Pay, timing of discount period, or pre-
determined time or dates required in order to fulfill your obligations as a customer. We reserve
the right, without prior notification, to change such descriptions, restrictions, or references to
limit the order quantity upon any product or service.
11. Subscriptions
If you purchase a subscription for repeated deliveries or other ongoing services by the Company
(“Service Subscription”), then you hereby authorize the Company and its service providers to bill
your credit card for the amounts and at the intervals described on our Service (or at
approximately those intervals, to accommodate for holidays and other irregularities) until you
terminate your Service Subscription, until the end of the Service Subscription period, or
indefinitely if you decide to purchase an open-ended Service Subscription. In cases where your
credit card expires, is canceled, is over the limit, or is otherwise declined for any reason, we will
not continue to deliver products or renew your Service Subscription until your account and
payment information is renewed. We may, but are not obligated to, contact you to notify you of
the issue through reasonable methods identified in this privacy policy, including SMS short code
messaging, electronic mail, telephone, mail, etc.
When you purchase a Service Subscription, you will be able designate the frequency of
deliveries for specific products, as well as the pre-paid period of the overall subscription (e.g.,
three (3) month subscription for one delivery per month, one (1) year subscription for four (4)
deliveries each month during that year, etc.).
At the expiration of the pre-paid period of your Service Subscription, your Service Subscription
will automatically renew at the frequency referenced on your subscription page (or if not
designated, then monthly) and you will be charged applicable subscription and delivery fees until
you cancel your subscription, or we terminate it. Prior to the renewal, you will receive reminders
about the renewal and the renewal policies. Whether you accepted auto-renewal or continuous
service online, over the phone, or in another manner consistent with STR8 practices, you will be
allowed to terminate the auto-renewal or subscription service online, as well as any other method
convenient to you. You may cancel your subscription at any time by emailing
info@str8oralcare.com or using the manage subscription feature on your account settings.
We reserve the right to adjust pricing for any subscription in any manner and at any time as we
may determine in our sole and absolute discretion. Except as otherwise expressly provided for in
this Agreement, any price changes to your Service Subscription will take effect on the next
renewal date.
12. Agreement to Single-Arch Treatment Policy
When your dental history and oral health are evaluated by our team of dentists, they will make a
ruling on whether we are able to safely and successfully align your teeth. If they determine that
we can safely align the upper teeth but not the lower teeth or align the lower teeth but not the
upper teeth, we will create a treatment plan for only one arch of teeth. This single-arch plan will
be shown in the 3D model displayed in your STR8 Account Center. If shown in the 3D model,
you acknowledge and agree that you will only receive aligners for one arch.
13. Social Media and Online Communities
Company may provide you opportunities to share information on third party social media sites or
platforms such as Facebook, Instagram, LinkedIn, Twitter, Google+, or other similar sites
(collectively, “Social Media Sites”). Company may also provide you opportunities to participate
in online communities on such Social Media Sites and may host discussion boards, chats, and
other forums on this website. For example, you may use your Instagram handle and tag your
photos and postings (“Tagged Content”) with hashtags that we may provide from time to time in
order to submit your Tagged Content for potential use on our website. If you post Tagged
Content with hashtags as we may provide from time to time, your activity and participation is
governed by these Terms. Additionally, you remain responsible for your compliance with other
applicable terms and conditions such as those of Instagram or other Social Media Sites. Without
limitation of any other obligations, you agree that you will be respectful of others and their
privacy and will not submit photos of others without their express permission.
If you participate in Company online community, discussion board or other forum, you agree
that anything you submit is being provided by you voluntarily, on a non-confidential basis, and
without any compensation due to you and you grant Company a perpetual, worldwide, royalty-
free, transferable, and sub-licensable, right and license to use, copy, distribute, modify, create
joint and derivative works, your content, postings and Tagged Content in any form or format.
You further agree that (a) you will not post, transmit, or link to any material, websites, Tagged
Content or other information or content that is libelous, defamatory, false, obscene, indecent,
lewd, violent, abusive, threatening, harassing, discriminatory, or an expression of political or
hate speech; (b) you may only post, upload or transmit photos or materials for which you have
the copyright or other permission to distribute electronically citing the original source; (c) you
may not violate, plagiarize, or infringe on the rights of third parties, including copyright,
trademark, trade secret, privacy, personal, publicity, moral or proprietary rights; (d) you agree
that any Tagged Content or materials you post or upload will be owned by you or be in the
public domain; (e) you may not intentionally post, create, upload or transmit any software or
other material that contains a virus or other harmful code or device; (f) you may not solicit other
users, or distribute advertising, for products or services through the website, distribute chain
letters or messages, mass mailings or bulk email or other bulk messages, or gather email
addresses for the purpose of sending bulk email or other messages to other users of the website;
(g) if you choose to submit Tagged Content or post items in public or “chat” portions of the
website, such material, information, photographs, and other information you post in these public
or group areas is available to the other individuals using website and Company does not warrant,
guarantee or otherwise take steps to prevent other users from copying, displaying, uploading,
transmitting or otherwise using your material, information, photographs or other information for
any purpose whatsoever; (h) you will always use caution in posting personally identifying
information, and never exchange personal financial information, address, phone numbers or
other personal information; (i) you will not post any material that violates any law or regulation;
(j) you will not impersonate any other person or use the identity of some other living person; and
(k) your postings will truthfully reflect your own experience.
Company may terminate or restrict your access to any Company online community, including
access through the website.
14. Selection and Removal of Tagged Content
Company will review Tagged Content and select certain Tagged Content for posting on our
website; we make no guarantee that your Tagged Content will be posted. Notwithstanding the
foregoing, you remain fully responsible and liable for your Tagged Content and its compliance
with these Terms, other applicable terms of use and applicable laws. If your Tagged Content is
posted to our website, you may request removal of your Tagged Content by marking it as
“private” in your Social Media Site account or by emailing us at:info@str8oralcare.com.
15. Monitoring
We have no obligation to monitor any related websites, chats, discussion boards or any other
materials that you or third parties transmit or post on or to the website or related websites, if any.
However, you acknowledge and agree that we have the right (but not the obligation) to monitor
the website, discussion boards, the chats, and the materials you transmit or post; to alter or
remove any such materials (including, without limitation, any posting to a chat or discussion
board); and to disclose such materials and the circumstances surrounding their transmission to
any third party in order to operate the website properly, to protect ourselves, our sponsors, and
our other clients and visitors, and to comply with legal obligations or governmental requests.
16. SMS Short Code Terms & Conditions
By providing Straight Smile with your mobile phone number, you agree that we may use your
number to provide you important transactional SMS information and updates about your
application process, inquiries, orders, and treatment through five-digit SMS short codes. These
messages, including the number of messages and their individual size will vary per user based on
various factors, including the level of assistance required by you to complete the process, the
evaluation of your specific needs at the stages of service, and the length of treatment you
experience. Carriers are not liable for delivered or undelivered messages
a) Mobile User Opt Out and Assistance
You may discontinue text service at any time by replying “STOP” to any SMS message you
receive from St8. This will unsubscribe from future SMS updates. You may also seek
assistance by replying “HELP” to access a member of Straight Smile’s team or you can call our
support team at +1.866.765.2327.
b) Mobile User Fees
Str8 does not charge any of its users additional fees to send or receive text messages.
Nevertheless, your mobile carrier may charge fees for these same messages, and your message
and data rates with your mobile carrier may apply.
c) U.S. Mobile Carriers Supported
Str8 supports the following mobile carriers: AT&T, Sprint, T-Mobile®, Verizon
Wireless, Metro PCS, Nextel, Virgin Mobile, U.S. Cellular®, ACS Wireless, All West Wireless,
Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati
Bell, Cricket Wireless Dobson, Cellular One of East Central Illinois, Appalachian Wireless,
Farmer’s Mutual Telephone Company, General Communications, Golden State Cellular, PC
Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita,
nTelos, Revol, Silver Star PCS (God Star), Snake River PCS, South Central, Syringa, Thumb
cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. The wireless
carriers are not liable for delayed or undelivered message. Straight Smile will similarly not be
liable for any delays in the receipt of any SMS messages connected with our SMS system.
Delivery of SMS messages is subject to effective transmission from your wireless service
provider/network operator.
d) SMS Privacy
Str8 respects your privacy. We will only use the information you provide to transmit
text messages to you. Nonetheless, we reserve the right at all times to disclose any information as
necessary to satisfy any law, regulation or governmental request, to avoid liability, to protect our
rights or property. Text messages through your wireless carrier / service provider are not secure
messages through encryption or similar technology, and therefore you should take care to include
only the content you wish to share in the texts to Straight Smile’s customer care partners. For
more questions about your privacy and Straight Smile’s commitment to you, you can view our
Online Privacy Policy.
17. Copyright Notice
This website is owned and operated by Company. The entire contents and design of the site are
protected by U.S. and international copyright law. All rights regarding the website and materials
contained on the website are either owned by Company, are licensed to it, or are used with
permission. Company and its licensors retain and reserve all proprietary rights to the contents of
this website.
You may not copy, republish, upload, post, display, transmit, or frame any of these materials
without prior written consent from Company. You may link to, view, download, use, display and
print a single copy of the materials found on this website only for personal, noncommercial, and
informational purposes as long as: (1) you do not alter or modify the materials in any way; (2)
you include all applicable copyright, trademark and other notices and disclaimers; and (3) you do
not use the materials in a way that suggests an association with Company or an affiliated entity.
All such copies must include, at a minimum, the following copyright notice: “Copyright ©
[2019] STR8. All rights reserved.” Any other use of the website or the information contained
here is strictly prohibited. Company may terminate the above license at any time for any reason.
If you breach any of these terms your license terminates immediately and automatically and
without notice. Upon the termination of this license you must stop using this site, including all
content, and return or destroy all copies, including electronic copies, of the content in your
possession or control.
18. Copyright Infringement – DMCA Notice
The Digital Millennium Copyright Act (the “DMCA”) provides remedies for copyright holders
who believe in good faith that material appearing on the Internet infringes their rights under
copyright law. If you believe in good faith that content or material on this website infringes a
valid copyright owned by you, you (or your agent) may send Company a notice requesting that
the material be removed, or access to it blocked. This request should be sent
to:info@str8oralcare.com.
The notice must include the following information: (a) a physical or electronic signature of a
person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed; (c) identification of
the material that is claimed to be infringing or the subject of infringing activity; (d) the name,
address, telephone number, and email address of the complaining party; (e) a statement that the
complaining party has a good faith belief that use of the material in the manner complained of is
not authorized by the copyright owner, its agent or the law; and (f) a statement that the
information in the notification is accurate and, under penalty of perjury, that the complaining
party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe in good faith that a notice of copyright infringement has been wrongly filed
against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices
must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-
notices with respect to the website should be sent to the address above.
19. Trademark Notice
Company names and logos and all related product and service names, design marks, and slogans
are the trademarks or service marks of Company. All rights are reserved. You are not authorized
to use any Company name or mark in any advertisement, publicity or in any other commercial
manner without prior written consent of Company. All other trademarks appearing on the
website are the property of their respective owners.
20. Security
We have implemented technical and organizational measures designed to secure your personal
information from accidental loss and from unauthorized access, use, alteration or disclosure.
However, we cannot guarantee that unauthorized third parties will never be able to defeat those
measures or use your personal information for improper purposes. You acknowledge that you
provide your personal information at your own risk.
Part Two: Additional Legal Terms
21. Representation and Warranties
You represent and warrant to us that: (a) you are at least eighteen (18) years of age; and (b) your
use of this website will be in compliance with these Terms.
22. No Warranties
USE OF THIS WEBSITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE WEBSITE AND SERVICES ARE PROVIDED
WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-
INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED BY YOU FROM COMPANY OR THROUGH THIS WEBSITE WILL CREATE
ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE
FOREGOING, COMPANY, ANY AFFILIATED COMPANY ENTITY, THEIR
PROCESSORS, PROVIDERS, LICENSORS (AND THEIR RESPECTIVE SUBSIDIARIES,
AFFILIATES, AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND
REPRESENTATIVES) (COLLECTIVELY “COMPANY PARTIES”) DO NOT WARRANT
THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEBSITE
WILL MEET YOUR REQUIREMENTS; THAT THIS WEBSITE WILL BE AVAILABLE AT
ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY
DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THIS WEBSITE IS FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR
OTHERWISE OBTAINED THROUGH THE USE OF THIS WEBSITE IS DOWNLOADED
AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE
TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.
COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME
RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY
A THIRD PARTY THROUGH THIS WEBSITE OR ANY HYPERLINKED WEBSITE OR
SERVICE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND
COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY
TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR
SERVICES.
23. Indemnity
BY VISITING THIS WEBSITE, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD
HARMLESS COMPANY, AND COMPANY PARTIES FROM AND AGAINST ALL
CLAIMS, ACTIONS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENTS, COSTS,
LOSSES, DAMAGES, TAX ASSESSMENTS, PENALTIES, INTEREST AND EXPENSES
(INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES) ARISING
OUT OF ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY, PUNITIVE OR ANY OTHER CLAIM YOU MAY INCUR IN CONNECTION
WITH YOUR USE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY
CLAIMS FOR DEFAMATION, VIOLATION OF PUBLICITY OR PRIVACY, COPYRIGHT
OR TRADEMARK INFRINGEMENT RESULTING FROM YOUR SUBMISSIONS OF ANY
CONTENT, TAGGED CONTENT OR OTHER MATERIALS, ANY ECONOMIC HARM,
LOST PROFITS, DAMAGES TO BUSINESS, DATA OR COMPUTER SYSTEMS, OR ANY
DAMAGES RESULTING FROM RELIANCE ON ANY CONTENT OR RESULTING FROM
ANY INTERRUPTIONS, WORK STOPPAGES, COMPUTER FAILURES, DELETION OF
FILES, ERRORS, OMISSIONS, INACCURACIES, DEFECTS, VIRUSES, DELAYS OR
MISTAKES OF ANY KIND, EVEN IF YOU HAVE PREVIOUSLY ADVISED COMPANY
OF THE POSSIBILITY OF SUCH CLAIM.
24. Limitation of Liability and Damages
THE USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND ANY
OF ITS SERVICES IS TO STOP USING THE WEBSITE OR SERVICE. YOU AGREE THAT
UNDER NO CIRCUMSTANCE SHALL ANY OF COMPANY PARTIES BE LIABLE FOR
ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE
OR THE MATERIALS ON THIS WEBSITE. THIS PROTECTION COVERS CLAIMS
BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER
LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES AND CLAIMS OF ANY
TYPE INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL,
INCIDENTAL, RELIANCE, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE
DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES
RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.
25. Disputes
If a dispute of any kind arises, we want to understand and address your concerns quickly and to
your satisfaction. Please contact us atinfo@str8oralcare.comwith any dispute. If we cannot
resolve your concerns, we agree to an informal and inexpensive dispute resolution process
requiring individual arbitration. “Disputes” between you and Company, including Company
Parties, are defined for the purposes of these Terms to include any claim, controversy, or dispute
(whether involving contract, tort, equitable, statutory, or any other legal theory) between you and
Company including, but not limited to, any claims relating in any way to these Terms (including
its breach, termination, or interpretation), any other aspect of our relationship, Company
advertising, and any use of Company services.
26. Binding Individual Arbitration
You and Company agree to arbitrate all Disputes. Arbitration is more informal than a lawsuit in
court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be
decided by a neutral arbitrator who has the power to award the same damages and relief that a
court can. ANY ARBITRATION UNDER THIS AGREEMENT WILL BE ONLY BE ON A
INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY
GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT
PERMITTED, AND YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE
DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS ACTION AGAINST
COMPANY. If any provision of this arbitration agreement is found unenforceable, the
unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced
(but in no case shall there be a class arbitration). All Disputes shall be resolved finally and
exclusively by binding individual arbitration with a single arbitrator administered by ADR
Services, Inc. according to this provision and the applicable arbitration rules for that forum.
Consumer claimants (individuals whose transaction is intended for personal, family, or
household use) may elect to pursue their claims in their local small-claims court rather than
through arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, fully applies. If you are a
consumer bringing a claim relating to personal, household, or family use, any arbitration hearing
will occur within the county or parish where you reside. Otherwise, any arbitration hearing will
occur in Los Angeles County, California, or another mutually agreeable location, or a location
ordered by the arbitrator. The arbitrator’s award shall be binding on the parties and may be
entered as a judgment in any court of competent jurisdiction. If you prevail on any claim for
which you are legally entitled to attorney’s fees, you may recover those fees from the arbitrator.
For any claim where you are seeking relief, Company will not seek to have you pay its attorney’s
fees, even if fees might otherwise be awarded, unless the arbitrator determines that your claim
was frivolous. For purposes of this arbitration provision, references to you and Company also
include respective subsidiaries, affiliates, agents, employees, predecessors, successors, and
assigns.
27. Jurisdiction
Information provided on Company’s website is not targeted to users in any particular locality nor
is it intended to constitute the doing of business in any jurisdiction.
This website is a service provided by Company and does not constitute any contact with any
jurisdiction outside the State of California, U.S.A. Use of this website is prohibited in any
jurisdiction having laws that would void this Agreement in whole or essential part or which
makes accessing the website illegal. Users in such jurisdictions visit and use this website entirely
at their own risk. Note: the essential parts of this Agreement include, without limitation, the
exclusive remedy provisions and the warranty disclaimers.
This Agreement is entered into and performed in the State of California, United States of
America. It is governed by and shall be construed under the laws of California, exclusive of any
choice of law or conflict of law provisions.
28. Requests for Information
If you contact Company and request information about our programs or services, we will use
your email or postal address to provide the information you requested. You agree that we may
use and share information you provide us as described in our Online Privacy Policy.
29. Limitation on Time to Initiate a Dispute
Unless otherwise required by law, an action or proceeding by you relating to any Dispute must
commence within one year after the cause of action accrues.
30. Links to Other Websites
Company website may contain links to third party websites as a convenience to you. The
inclusion of any website link does imply an approval, endorsement, or recommendation by
Company. You agree that you access any such website at your own risk, and that the site is not
governed by the terms and conditions contained in these Terms. Company expressly disclaims
any liability for these websites. Please remember that when you use a link to go from our website
to another website, our OnlinePrivacy Policyis no longer in effect. Your browsing and
interaction on any other website, including those that have a link on our website, is subject to
that website’s own rules and policies.
31. Downloadable Files and Email
Company cannot and does not guarantee or warrant that email or files available for downloading
from its website will be free of viruses or other code that may contaminate or destroy data on
your computer. You are responsible for implementing sufficient protective procedures and
checks to maintain the accuracy of your data for maintaining a data back-up or other means for
the reconstruction of any lost data. Company does not assume any responsibility or risk for
damage to your computer or its files related to your use of the website or Services.
32. Notice for California Users
If you have a question or complaint regarding the Services provided to you by Company please
contact us at info@str8oralcare.com to receive further information regarding the Services or to
resolve the complaint. You may also contact the Complaint Assistance Unit of the Division of
Consumer Services of the Department of Consumer Affairs by telephone at (800) 952-5210 or
TDD (800) 326-2297, or in writing at Department of Consumer Affairs, Consumer Information
Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834.
33. Assignment
You may not assign any rights or obligations under this Agreement without Company’s prior
written consent. Company may assign all or part of this Agreement.
34. Survival
All sections of this Agreement which, by their nature are designed to survive expiration or
termination of this Agreement, including but not limited to indemnity and limitation of liability
clauses, shall survive.
35. Waiver
No waiver of any of these terms shall be deemed a further or continuing waiver of such term or
condition or any other term or condition.
36. Notices
You agree that we may provide any and all notices to you by e-mail, telephone, fax, as well as by
any other method.
37. Severability
If any of the provisions of this Agreement are held unenforceable by a court or other tribunal of
competent jurisdiction, then those provisions shall be limited or eliminated to the minimum
extent necessary to allow the remainder of this Agreement to retain its full force and effect.
38. Entire Agreement; Amendment
This Agreement constitutes the entire agreement between you and Company applicable to its
subject matter. It may not be modified except as described elsewhere in this Agreement.
39. Conflicting Terms
Anything on the website inconsistent or in conflict with the terms of this Agreement is
superseded by the terms of this Agreement.
40. Contact Information
Please contact us with any questions or concerns regarding this Agreement at:
Phone: 866-550-5371
Email: info@str8oralcare.com
Part Three: Additional Promotion Terms
41. (Insert Promo Codes)
$250 OFF Aligners offer: Offer only valid with aligner treatment plan purchase. Offer cannot be
combined with any other sale, promotion, deal, discount, code, coupon, and/or offer. May not be
redeemed when using STR8Pay™ monthly payment plans. Limit one (1) per customer. Holds no
cash value. Discount only applies if a complete STR8 Impression Kit is postmarked by the
United States Postal Service (USPS) on or before December 10, 2021 at 11:59pm PST.
$150 OFF Aligners offer: Offer only valid with aligner treatment plan purchase. Offer cannot be
combined with any other sale, promotion, deal, discount, code, coupon, and/or offer. May not be
redeemed when using STR8Pay™ monthly payment plans. Limit one (1) per customer. Holds no
cash value. Discount only applies if a complete STR8 Impression Kit is postmarked by the
United States Postal Service (USPS) between December 11, 2021 at 12:00am and December 17,
2021 at 11:59pm PST.
$100 OFF Aligners offer: Offer only valid with aligner treatment plan purchase. Offer cannot be
combined with any other sale, promotion, deal, discount, code, coupon, and/or offer. May not be
redeemed when using STR8Pay™ monthly payment plans. Limit one (1) per customer. Holds no
cash value. Discount only applies if a complete STR8 Impression Kit is postmarked by the
United States Postal Service (USPS) on or after December 18, 2021 at 12:01am PST.
Part Four: Apple Product Sweepstakes Official Rules
42. Who Can Enter
1.To be eligible to participate in this giveaway, entrants must be U.S. residents.
2.Employees of STR8 and immediate family members are ineligible. The term “immediate
family” includes spouses, grandparents, parents, siblings, children and grandchildren.
3.Business accounts, including influencers (and their immediate family) who already have a
working relationship with STR8 are ineligible.
43. How to Enter
1.Entry online
a. No purchase is necessary to enter. Only one entry allowed per person.
b. An entry consists of
i. Purchasing an Impression kit from STR8 between 12:01 am PST
Wednesday December 8th, 2021 through 11:59 pm PST Friday December
10th, 2021.
ii. OR Submitting a request via this link:
https://just.STR8me.com/stockingstuffer
iii. No mechanically or digitally reproduced or completed entries will be
accepted.
c. By entering, entrants represent and warrant their entry does not violate the rights of any
third parties. No lewd, nude, crude, or offensive photographs (as determined by STR8 in
its sole and absolute discretion) will be accepted. STR8 reserves the right in its sole and
absolute discretion to disqualify, untag, or hide any entry.
d. The giveaway starts on December 8th, 2021, at 12:01am PST and all entries must be
received by STR8 by 11:59 p.m. PST on December 10th, 2021. STR8 is not responsible
for lost, late, or misdirected entries, printing errors, server unavailability, computer, or any
other electronic malfunction.
e. On May 11th, 2021, three (3) winners will be selected by random drawing from among
valid entries. One winner will be selected from each individual day of the promotion.
Remaining valid entries will not carry over to the next drawing.
44. The Prize(s)
1. Three (3) winners will be selected. That winner will receive a gift card via email for the
value of the item advertised as it appears on Apple.com. Prizes and values as follows:
a. Winner December 8th drawing: Current value of airpods pro $249
b. Winner December 9th drawing: Current value of apple watch series 7, aluminum
case and sport band $399
c. Winner December 10th drawing: Current value of 13” macbook air with 8gb
memory and 256 SSD storage $999
2. Prize does not include taxes, shipping, warranties, or any other expense related to the
winner acquiring the product
3. Winner is responsible for acquiring desired product advertised
4. STR8 is not responsible if the product is unavailable or malfunctions
5. Each winner will be notified via private and public message sent to the individual who
entered the contest. Before claiming the prize, the winner must provide his/her correct
name, address and telephone number to STR8 at the time of notification. Each winner
must sign and return a release and affidavit of eligibility, which must be received within
fourteen (14) days of notification. If a winner is a minor, then the winner’s parents or
guardian must sign a release and affidavit of eligibility before the winner receives his or
her prize. Each winner must show picture identification to claim prizes. STR8 reserves the
right to examine additional identification and may choose to accept or deny awarding the
prize based on the identification presented.
6. If a winner cannot be notified within fourteen (14) days, or does not timely sign and
return the release and affidavit of eligibility, then the prize will be forfeited, and the prize
will be awarded to an alternate winner randomly selected from among remaining valid
entries.
7. There will be no substitutions or cash alternatives for any prize. STR8 has the right to
substitute a prize of similar value. No transfer or assignment of prizes is allowed.
8. Each winner is responsible for paying all local, county, state and federal taxes on prizes
based on the estimated retail value of the prizes as set forth in these rules. Each winner
must complete and sign a Form W-9.
9. Only one prize will be awarded per household.
10. STR8 is not liable if the provider of any part of the prize fails to satisfy its obligations
to furnish its portion of the prize.
11. STR8 is not responsible for any liability arising directly or indirectly from the award or
use of the prize.
12. In claiming your prize, you acknowledge that STR8 has the right to publicize your
name, character, likeness, photograph, voice and the fact that you are the winner for
promotional purposes without financial remuneration.
45. Odds of Winning/Miscellaneous
1. Odds of winning depend on the number of valid entries received.
2. Complete giveaway rules are available at www.STR8me.com.
3. This giveaway is subject to all applicable laws and regulations and is void where
prohibited. STR8 accepts no responsibility or liability in connection with any injuries,
losses or damages of any kind caused by or resulting from the acceptance, possession or
use of any prize awarded hereunder.
4. STR8 cannot be held liable for any lost or stolen entries, prizes, or giveaway
information. STR8 is not responsible for any computer or electronic malfunction, server
unavailability, technological glitch, or human error relating to this giveaway and/or the use
of short-code.
5. STR8 reserves the right to cancel, suspend, and/or modify the giveaway, or any part of
it, if any fraud, technical failure, tampering, computer virus, or other factor, technical or
otherwise, beyond STR8’s reasonable control, impairs STR8’s ability to properly conduct
the giveaway, as determined by STR8 in its sole discretion and subject to any law or
regulation. In such event, STR8 reserves the right, but not the obligation, to award any
applicable prize by random drawing from among the eligible entries received up to the
time of the cancellation, suspension, or modification of the giveaway. Inclusion in such
random drawing shall be the entrant’s sole and exclusive remedy under such
circumstances.
6. By entering this giveaway, each entrant waives any and all claims of liability against
STR8, its parents, subsidiaries and affiliates, and their respective officers, directors,
employees and agents
7. All entrants grant STR8 rights to utilize their names, likeness, and content (including
photos or videos) attached to their contest entry, in future marketing campaigns.
8. Any third party platforms used to submit an entry (collectively, “Social Media”) are not
affiliated with STR8 nor this giveaway. This giveaway is in no way sponsored, endorsed,
or administered by or associated with Social Media.
Part Five: Golden Ticket Promotion
46. Golden Ticket Promotion Official Rules
Definitions
Entrant- author of giveaway submission
Winner- the subject of the submission
Who Can Enter
1. To be eligible to participate in this giveaway, entrants must be U.S. residents.
2. Employees of STR8 and immediate family members are ineligible. The term
“immediate family” includes spouses, grandparents, parents, siblings, children and
grandchildren.
3. Business accounts, including influencers (and their immediate family) who already have
a working relationship with STR8 are ineligible.
How to Enter
1.Entry online
a. No purchase is necessary to enter. Only one entry allowed per person.
b. An entry consists of
i. Purchasing an Impression kit from STR8 between 12:01 am PST
Monday December 20th, 2021 through 11:59 pm PST Saturday
December 25th, 2021.
ii. OR Submitting a request via this link:
https://just.STR8me.com/goldenticket
iii. No mechanically or digitally reproduced or completed entries will be
accepted.
c. By entering, entrants represent and warrant their entry does not violate the
rights of any third parties. No lewd, nude, crude, or offensive photographs (as
determined by STR8 in its sole and absolute discretion) will be accepted.
STR8 reserves the right in its sole and absolute discretion to disqualify, untag,
or hide any entry.
d. The giveaway starts on December 20th, 2021, at 12:01am PST and all
entries must be received by STR8 by 11:59 p.m. PST on December 25th,
2021. STR8 is not responsible for lost, late, or misdirected entries, printing
errors, server unavailability, computer, or any other electronic malfunction.
e. Throughout the dates of the contest, three (3) winners will be selected by
random drawing from among valid entries.
Remaining valid entries will not carry over to the next drawing.
The Prize(s)
1. Three (3) winners will be selected. Each winner will receive a printed card inside
of their Impression Kit indicating that they are a winner of free STR8 treatment.
a. Each winner will receive a free STR8 aligner treatment with a STR8
Protection Plan included Max value = $3,074.
b. The coupon for free treatment is non transferable and expires on June 1,
2022.
c. The coupon can only be used to purchase STR8 treatment for the individual
that the Impression Kit was addressed to. If that individual is not approved by
STR8 for clear aligner treatment, they may request an alternate prize of a $400
Amazon Gift Card delivered by email. The gift card can only be requested
after clinical review of impressions and the individual is not approved for
proceeding with STR8. No refunds and no cash value.
2. Each winner will be notified via private and public message sent to the individual
who entered the contest. Before claiming the prize, the winner must provide his/her
correct name, address and telephone number to STR8 at the time of notification.
Each winner must sign and return a release and affidavit of eligibility, which must
be received within fourteen (14) days of notification. If a winner is a minor, then the
winner’s parents or guardian must sign a release and affidavit of eligibility before
the winner receives his or her prize. Each winner must show picture identification to
claim prizes. STR8 reserves the right to examine additional identification and may
choose to accept or deny awarding the prize based on the identification presented.
3. If a winner cannot be notified within fourteen (14) days, or does not timely sign
and return the release and affidavit of eligibility, then the prize will be forfeited, and
the prize will be awarded to an alternate winner randomly selected from among
remaining valid entries.
4. There will be no substitutions or cash alternatives for any prize. STR8 has the
right to substitute a prize of similar value. No transfer or assignment of prizes is
allowed.
5. Each winner is responsible for paying all local, county, state and federal taxes on
prizes based on the estimated retail value of the prizes as set forth in these rules.
Each winner must complete and sign a Form W-9.
6. Only one prize will be awarded per household.
7. STR8 is not liable if the provider of any part of the prize fails to satisfy its
obligations to furnish its portion of the prize.
8. STR8 is not responsible for any liability arising directly or indirectly from the
award or use of the prize.
9. In claiming your prize, you acknowledge that STR8 has the right to publicize your
name, character, likeness, photograph, voice and the fact that you are the winner for
promotional purposes without financial remuneration.
Odds of Winning/Miscellaneous
1. Odds of winning depend on the number of valid entries received.
2. Complete giveaway rules are available at www.STR8me.com.
3. This giveaway is subject to all applicable laws and regulations and is void where
prohibited. STR8 accepts no responsibility or liability in connection with any
injuries, losses or damages of any kind caused by or resulting from the acceptance,
possession or use of any prize awarded hereunder.
4. STR8 cannot be held liable for any lost or stolen entries, prizes, or giveaway
information. STR8 is not responsible for any computer or electronic malfunction,
server unavailability, technological glitch, or human error relating to this giveaway
and/or the use of short-code.
5. STR8 reserves the right to cancel, suspend, and/or modify the giveaway, or any
part of it, if any fraud, technical failure, tampering, computer virus, or other factor,
technical or otherwise, beyond STR8’s reasonable control, impairs STR8’s ability to
properly conduct the giveaway, as determined by STR8 in its sole discretion and
subject to any law or regulation. In such event, STR8 reserves the right, but not the
obligation, to award any applicable prize by random drawing from among the
eligible entries received up to the time of the cancellation, suspension, or
modification of the giveaway. Inclusion in such random drawing shall be the
entrant’s sole and exclusive remedy under such circumstances.
6. By entering this giveaway, each entrant waives any and all claims of liability
against STR8, its parents, subsidiaries and affiliates, and their respective officers,
directors, employees and agents
7. All entrants grant STR8 rights to utilize their names, likeness, and content
(including photos or videos) attached to their contest entry, in future marketing
campaigns.
8 .Any third party platforms used to submit an entry (collectively, “Social Media”)
are not affiliated with STR8 nor this giveaway. This giveaway is in no way
sponsored, endorsed, or administered by or associated with Social Media. Instagram,
Facebook, and TikTok are released from all claims associated with this promotion.Updated January 2, 2022